Technology Services

The Technology Services group provides services to IMSD's internal and external customers in the form of research, acquisition, installation, maintenance, support and training of County-wide, multi-department, complex, local-area-network-specific and desktop operating systems, hardware and standard software.

• Technical Support Services focuses on the implementation, management and maintenance of the infrastructure that supports the County's applications.
• Telecommunications Services administers the County's voice communications system and manages the County's wide area transport infrastructure (the SONET ring).
• Radio Communications Services provides administration of the County's 30+ Federal Communications Commission frequency licenses, the County's installed radio equipment and transmission facilities, and the conventional and 800 MHz trunked radio systems. This group manages the intergovernmental agreements with several municipalities within Milwaukee County for the shared use of the 800 MHz radio system.